1. Data Controller Information
The data controller is Bili 82 Ltd. (trading as Yani Taxi & Transfers).
- UIC: 202982531
- Registered address: Nesebar, Bulgaria
- Phone: +359 890 398 888
- Trading name: Yani Taxi & Transfers
2. Scope
This Privacy Policy applies to all users of:
- yanitaxi.vercel.app
- future domain: yanitaxi.com
- any related landing pages or marketing pages
It governs all personal data collected through website use, communication channels, and related services.
3. Nature of the Service
Yani Taxi provides licensed passenger transportation services in Bulgaria, including tourist and local rides in Nesebar, Sunny Beach, Sveti Vlas, Ravda, and surrounding regions.
The website is strictly informational and communication-based. It does NOT:
- process online payments
- provide automated booking
- guarantee availability through the website
- create binding contracts without direct confirmation
All transport services are confirmed individually via phone or WhatsApp.
4. Categories of Personal Data
We may process the following data:
4.1 Direct communication data
When you contact us via phone or WhatsApp:
- phone number
- name (if visible)
- message content
- time and date of communication
- trip-related details voluntarily provided (pickup location, destination)
4.2 Technical data
When using the website:
- IP address
- browser type and version
- device type
- operating system
- access logs
4.3 Navigation data (if analytics are enabled)
- page views
- session duration
- traffic source (Google, ads, direct)
5. Purpose of Processing
We process personal data for:
- responding to inquiries
- arranging taxi transportation
- providing customer support
- improving service quality
- ensuring security and preventing misuse
- compliance with legal obligations
6. Legal Basis
Processing is based on:
- Article 6(1)(b) GDPR — performance of a service
- Article 6(1)(f) GDPR — legitimate interest
- Article 6(1)(c) GDPR — legal obligations
- consent, where required (e.g. analytics cookies)
7. Data Retention
We retain data only as long as necessary:
- communication records: up to 12 months
- operational logs: up to 6 months
- accounting records: up to 10 years (legal requirement)
- analytics data: up to 26 months (if enabled)
8. Data Sharing
We may share data only with:
- accounting services
- hosting and IT providers
- communication platforms (WhatsApp, Google)
- public authorities when legally required
We do not sell or trade personal data.
9. International Transfers
Some providers (Google, Meta/WhatsApp) may process data outside the EU.
These transfers are protected through GDPR mechanisms such as:
- Standard Contractual Clauses (SCCs)
- adequacy frameworks where applicable
10. Data Security
We apply appropriate safeguards including:
- access control
- encrypted communication channels where applicable
- secure hosting environment
- restricted internal access
11. User Rights
You have the right to:
- access your data
- correct inaccurate data
- request deletion
- restrict processing
- object to processing
- data portability
12. External Links
The website may contain links to WhatsApp, Google Maps, and social media platforms.
We are not responsible for third-party privacy practices.
13. Changes
This policy may be updated periodically. The latest version will always be available on the website.
14. Contact
- Phone: +359 890 398 888
- Location: Nesebar, Bulgaria